Customer Service

Contact:
Marisol Boutique
555 W. Bitters Rd.
San Antonio, Texas  78216

Phone: 210 494-3424
Hours: 10:00am-6:00pm centraltime M-F
E-mail: customerervice@shopmarisol.com

Fraud: We check all orders very carefully and do not ship orders until payment is cleared or authorized. Generally, we require all orders are shipped to the same address as that associated with the credit card. We also impose additional methods to prevent fraud with the latest technology available associated with online shopping. In addition, when you place an order your IP address, date, and time is collected. An IP address can be tracked to the computer used to place the order.

Gift wrapping and gift certificates:
Gift wrapping is available for an additional $6.00
Gift certificates are available in multiple denominations, here.

International orders:  We do not accept international orders at this time.

Payment Options:  We accept Master card, Visa, Discover, and American Express.  We also accept Paypal.

Privacy and Security:  Your privacy is very important to us. We do not distribute your personal information to third parties for any purpose. At Marisol Boutique we appreciate your interaction with us and we are committed to protect your personal information as we would our own.

Marisol Boutique uses industry standard SSL (Secure Socket Layer) encryption to protect data during transmission. SSL ensures that communication, personal information isnot tampered with during transmission. SSL encrypts or scrambles any information sent from you making it virtually impossible to tamper with. The information is unreadable should anyone try to intercept it. In addition, Paypal uses SSL technology to keep your information safe. When you send a payment using Paypal, the recipient won't receive sensitive financial information like your credit card or bank account number. This way, you don't have to worry about paying people you don't know.

See our detailed policy here:  privacy policy

Returns:
Return in original condition within 15 days for refund (does not include shipping fees).

Return to:
Marisol Boutique
Street Addres
Castle Hills, Texas  zip

Sales tax:  A sales tax of 8.25% will be charged to all orders shipped within Texas.

Shipping:  We ship via UPS, ground or next day service.

Special Offers:  Marisol Boutique will occasionally offer special promotional discounts and offers.  To take advantage of special offers, discount codes must be entered during the check-out process.  If the code is not entered, the discount will not be applied. Discounts cannot be applied after the order is placed.

Tracking your order:  You will be notified by email once your order is shipped. You may login anytime to check the status of your order, here.